TeamViewer support calls
Let our team connect remotely to help you faster.
Why we use it
TeamViewer lets our support team view or control a computer or tablet with your permission, so we can fix things directly instead of talking you through every step.
Starting a session
When we ask, open TeamViewer (or the QuickSupport link we send) and read us the ID and password it shows. Nothing happens until you give us those.
You stay in control
You can see everything we do and end the session at any time by closing the app. We only connect when you ask us to, during a support call.
Your security
We'll never ask for card numbers or banking PINs over a remote session. If anything feels off, just close TeamViewer and call us on 0191 432 6588.
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