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EPOS
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EposNow basic user guide

The essentials for running day-to-day sales on EposNow.

Logging in

Tap your operator button or enter your PIN to log in. Each member of staff can have their own login so sales are tracked per person.

Ringing up a sale

Select products from the till layout to build the order, then press Pay. Pick the payment type — card payments pass to your linked terminal automatically.

Refunds and corrections

Use the Refund option to return an item, and the void/correction buttons to remove a mistake before paying. Refunds may need a manager login.

End of day

Run the Z-report (end-of-day report) to total your takings and balance the till. Cash up against it before closing.

More help

For new products, button layouts or staff permissions, we're happy to walk you through it — just call us.

Still need a hand?

A real person in the North East answers the phone — no queues, no scripts.

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